How to?

We restructure and standardize your return processes. With cloud architecture, your data has unlimited capacity, speed and maximum accessibility. We make your return results accessible from anywhere. We provide shopping opportunities in all your stores with the shopping code.

Defective Product Return Management

You can manage customer products, showcase returns, Consumer Arbitration Committee, all in a single system. By designing separate processes for each store type. Just take a few photos and describe the problem.

Defective return system in a few steps

The products received by the store are sent to our control center by cargo.

Incoming returns are classified according to shipping type and directed to the relevant stations.

Product inspection is carried out according to the warranty conditions. Product problems or misuse are documented with photographs.

For accepted returns, the customer is sent an SMS with a Shopping Code that she can use in the relevant stores.

The product is returned to the consumer or store. The reason for rejection is sent as information to the customer.

Pick Up In Store

Your customers complete the return process within seconds, photograph their complaints, and receive a code that allows them to instantly follow the entire process. Transactions are now even easier with our Web, Mobile, iOS or Android applications.

Product Review

Return conditions are checked with control steps prepared specifically for the product group and type. It instantly informs the customer about the result via SMS. Reasons for acceptance or rejection are documented with pictures.

Consumer Services

We increase your customer satisfaction with software that allows your consumer services department to track and manage returns. It is very easy to respond to your special customer’s demands with the Gesture Acceptance module.

Simplifying complex processes and making them traceable. Instant notification of the consumer.
Digitalization
SMS, QR Code, e-Delivery Note, Cargo Integration
Being able to serve companies of all sizes with the pay-as-you-go method.
Affordable Price
SAAS
Ability to fully meet the obligations imposed on companies by the Consumer Protection Law.
Tüketici Koruma Kanunu 6502
Decrease in Consumer Arbitration Committee complaints. Increase in customer satisfaction.
Saving
Customer Satisfaction

Compatibility

Your data is at your fingertips with our software compatible with all devices.

  • We ensure traceability by digitizing all your processes.
  • We enable the consumer to follow the process instantly with QR Code and SMS notifications.
  • Customer-Specific Return Processes such as Warranty Issues and Non-Warranty Issues

Spend your time developing great products

Let us handle your defective returns. Save both time and expenses with end-to-end uninterrupted solutions..
Contact Us
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